Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Arise Appointments website and booking services (collectively, the “Service”), operated by Arise Appointments (“Arise,” “we,” “us”). By using the Service, creating an account, or receiving booking services, you agree to these Terms. If you use the Service on behalf of a business, you represent that you are authorized to bind that business.

Arise provides professional appointment booking support for agents. Our callers perform outreach, qualification, and scheduling on behalf of agents, and booked appointments are delivered to the agent’s calendar. The specific scope, hours, and pricing of the Service are agreed separately between Arise and the agent.

• Accounts are granted by Arise and may not be shared or transferred.
• You are responsible for keeping your credentials confidential and for all activity under your account.
• You must provide accurate information and keep it up to date.
• We may suspend or terminate access for breach of these Terms, misuse of the platform, or non-payment.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law, including telemarketing and consumer-protection rules.
• Access, probe, or disrupt the platform, other accounts, or related systems without authorization.
• Misrepresent leads, appointments, or booking outcomes.
• Scrape, resell, or redistribute data from the Service without written permission.

Arise tracks every booked appointment through to Show or No Show and reports outcomes transparently. Booking services are efforts-based: while our callers work professionally and follow agreed requirements, specific appointment volumes and show outcomes depend on factors outside our control (including lead quality and prospect availability) unless expressly guaranteed in a separate written agreement.

• Fees for the Service are stated in your service agreement or invoice.
• Invoices are due on the date stated on the invoice.
• Referral rewards and any discounts are applied according to the terms confirmed in writing before an invoice is issued.
• Overdue amounts may result in suspension of the Service.

Each party will keep the other’s non-public information confidential and use it only for the Service. Leads, appointment records, and agent requirements processed through the platform belong to the agent they relate to, and Arise uses them only to deliver and improve the Service. Our handling of personal information is described in our Privacy Policy, which is part of these Terms.

The Service, including its design, text, graphics, software, and the Arise name and branding, is owned by Arise Appointments and protected by intellectual property laws. Agents retain ownership of their own business data and lead information provided to the Service.

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARISE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Either party may end the service arrangement as stated in the applicable service agreement. Upon termination, your platform access ends, and we will make reasonable efforts to return or delete your business data on request, subject to legal retention requirements. Sections that by their nature should survive termination (fees owed, confidentiality, limitations of liability) will survive.

We may update these Terms from time to time. We will revise the “Last updated” date above and, for material changes, notify account holders through the platform or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms can be sent to admin@ariseappointments.com.